01Hosted files
Broken links and package identity
For a failed download, record the page URL, edition, version, platform, filename, browser, and the exact error shown. Email those details as text or a screenshot to the published support address. Do not attach game executables, archives, save files, passwords, identity documents, or unrelated personal data; the site can usually investigate a link or package record without receiving your files.
02Game project
Bugs, gameplay, and creator questions
PVZHYBRID.ORG support can correct an on-site release record, download link, translation note, or installation guide. It cannot promise a game patch, change a development decision, recover an unknown third-party build, or provide access to private community groups. Clearly separate a website problem from a gameplay suggestion so the request can be answered accurately.
03Privacy and rights
Use a verified route only
Privacy, copyright, trademark, and legal notices should identify the affected URL, the material or data involved, the requested action, and a verifiable reply method. Send only information needed to evaluate the request. Messages are reviewed as site correspondence and should not contain account passwords, payment information, private game archives, or sensitive identity documents unless a lawful process specifically requires them.